Frequently Asked Questions
How do I find the model and serial number on my HVAC equipment?
Having model and serial number information can help our technicians more efficiently perform maintenance and repair tasks during service calls. You can find this information on tags or stickers placed in highly visible places on indoor and outdoor units. Check along the outside casing or inside access panels of the equipment that needs replacement, maintenance, or repair.
How often should my air conditioner, furnace, and indoor air quality equipment receive maintenance?
You should have each of the components of your total HVAC system receive maintenance once a year. It’s a good idea to schedule the maintenance before the season arrives; for instance, get your air conditioner checked in early spring and your furnace in late summer to avoid having things break down when it’s least comfortable to do so. As the leading Charlotte air conditioning and heating services company, we’re happy to offer service agreements for such types of regular maintenance.
How often should I change the filters?
Because we provide highly experienced Charlotte AC services, we encourage our customers to change the filters in their air conditioning units at least monthly. You may need to change them more frequently depending on how many people live in your home and how many pets you have. Check the filters every week or so if you’re not sure how often they need changing. If your filters are heavily clogged after a month, change them more frequently.
How can I save money with my HVAC system?
You can save money through your choice of equipment, how well you keep it maintained, and how you treat it. Energy-saving air conditioners and furnaces that replace old, antiquated equipment will begin your savings immediately. Make sure to have it serviced once a year, have it repaired as quickly as possible when something goes wrong, and leave the thermostat alone. Constantly changing the number on the thermostat will cause your system to work harder, therefore costing you more money.